DELIVERY & RETURNS

Returns Policy​

RETURNS WINDOW

Any incorrect or defective product must be returned to us within 30 days of receipt by the customer. This will include incorrect sizes, issues with logos and manufacturing faults.
Products received after this time will be returned to the customer, unless deemed an acceptable reason for return.
Damage caused by wear & tear/incorrect washing/mistreatment does not entitle you to a refund.

HOW TO RETURN YOUR ITEMS : RETURNS PROCESS

Please email us at: customerservice@skinscompression.com

 We will respond with the returns process for your region. Please note that: 

  • The original product must be returned for inspection and the company will make decision to whether returns can be accepted. 
  • Plain stock product that is returned must be packaged (including all tags) and unused/unworn with your order number 
    (This can be found on your order acknowledgement). 
  • Returned garments must be clean  
  • Wear and tear will not qualify for a replacement of refund – no action will be taken until the product has been returned for analysis. 

REASONS FOR NOT ACCEPTING RETURNS : NOT COVERED

We will generally only accept returns of defective or incorrect products and do not cover:

  • Web items with logos or personalisation.
  • Damage caused by wear and tear.
  • Fabric damage as a result of mistreatment or incorrect washing/drying.
  • Stud tears, holes and rips in the main body fabric due to contact in sport.
  • Change of heart – bespoke product cannot be returned due to no longer being needed.
  • Peeling heat-seal prints as a result of not following our washing instructions.
Skins Science
Delivery & Returns
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